Apply Tags to multiple messages simultaneously

Answered

Matthew Christiana

January 18, 2019 16:28

Unless I am just unable to find how to do it, there does not seem to be a way to bulk apply a tag to multiple selected messages at once forcing you to click into each message and add the tag one at a time. It would be very helpful to be apply to mass apply a tag to messages.

4

• Official comment

  

  Lauren Ashley January 21, 2019 15:15

  Hi Matthew, 

  Unfortunately, tags are not retroactive, therefore, tags will only be automatically applied to emails that meet the rules you've created, going forward. As you know, the only way to manually tag emails is individually–at this time. Therefore, I've passed your request along to our Development team for review. We do take customer input into consideration when planning new features or enhancements to our console; therefore your feedback is appreciated! 

  Thanks again!

  Lauren
  KnowBe4

  Comment actions Permalink
• 

  Rob Stratton May 10, 2019 12:52

  I agree that we should be able to bulk assign (or un-assign) tags to multiple selected emails. If a corresponding action would then take place after assigning a new tag, perhaps a pop-up box could display if you want to run that action or not. 

  1

  Comment actions Permalink
• 

  Maddy Townsend-Hahn May 14, 2019 14:36

  Thanks for your feedback Rob. I've submitted an additional feature request on your behalf regarding the ability to bulk assign or un-assign tags to selected emails. 
  
  Maddy
  KnowBe4

  0

  Comment actions Permalink

Please sign in to leave a comment.