Task Integration API

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    Lauren Ashley

    Hi Paul!

    Thank you for all of these ideas regarding API integration with KCM GRC!

    The ability to send an SMS to your assignees would certainly motivate them to complete their Tasks in a timely manner! 

    I've passed all of this information along to our KCM GRC Product Development team for review. We do take customer input into consideration when planning enhancements to our platform; therefore your feedback is appreciated.

    If you have any other ideas feel free to share!

    Thanks again!

    Lauren
    KnowBe4

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    Phillip Serio

    I would also like to see an API for the GRC tool for reporting purposes.  This would allow us to pull task info into our ITSM tool so we have a single pane of glass for things coming up.  I'd like to be able to request upcoming tasks (in the next 14, 30, 60 days) and pull the details of the task.

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    Ariel Escalante (Edited )

    Hi Phillip,

    That is a great idea. Like our training platform, I'm sure an API will eventually be built to pull Task information (and other information) from the console for reporting purposes. A postback API is also a something that may be seen in the future. We're definitely committed to making KCM GRC as streamlined as possible, and I can see how the ability to request data via an API would increase the ease of reporting.

    I've submitted this to our development team as a feature request. Keep an eye out in the future for such an addition! You can also refer to our KCM GRC Change Log here for release notes when new features debut. 

    Thank you!

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