Automatically notify a user's manager if they fall for a phishing test

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8 comments

  • Official comment
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    Lauren Ashley

    Hi Kevin,

    Thank you for this input! I've submitted a feature request on your behalf to our Development team for review. We do take requests into consideration when developing new features or enhancements to our platform; therefore your feedback is appreciated! 

    Thanks again!

    Lauren
    KnowBe4

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    Kevin Bryant

    Note:

    If you setup a Smart Group to automatically assign your users for remedial training - you can have the training invitation also send one to the manager. Its wonky but it works.

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    Manish Haria

    Any update on adding this as a feature?

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    Douglas Freeman

    Hello Manish, 

    Unfortunately, we don't have an ETA on this item. I have submitted another feature request on your behalf to let the development team know that this is something that is still being requested. 

    We appreciate the contribution and I hope you can provide more suggestions to make our platform great!

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    Ed Farmer

    Any updates?  I would like to notify a user's manager upon a phishing test failure and I would also like to the ability to report to the manager the user's number of failures in the last X months where X is customizable.

    Thanks!

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    Kivi Dennis

    Hi Ed,

    Thanks for your contribution to the community board. Currently, we don't have an update on this one or an ETA of when and if it will be added. I have, however, added your suggestions to the request as a +1 to the feature request. This way we can let the development team know of the continued interest in it.

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    Mark Ruhland

    I think it'd be helpful for a manager to get a preview of the email their employee failed on as well, maybe as a link to the KnowBe4 portal, along with the red flags shown so the manager can reinforce to the employee what to watch for.  Our managers have regular 1 on 1 meetings so this would be more helpful than just the manager getting a generic "enrolled in training campaign" email like they get today.  IT Admins can spearhead these initiatives but let's give the managers some tools to assist.

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    Walter Nelson

    Hi Mark,

    I've got you on this one as well. Thanks for the post!

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