Reporting Needs An Upgrade

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    Maddy Townsend (Edited )

    Hello!


    I wanted to let you that at the end of last year we released a feature called Advanced Reporting which includes actionable metrics and over 60 different styles of reports. If you haven't checked it out already, I recommend you look into it as it may meet many of your reporting needs. For more information on Advanced Reporting, check out our article here.

     

    KnowBe4


    Maddy

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    Natalie Koly

    Hi BJ,

    Thank you for your feedback. I'm pleased to announce that KnowBe4 will be releasing a new, intuitive reporting feature soon! Currently, we have this feature in its final stages of development. We will make sure to update the community board once this reporting tool is made available.

    Thanks!

    Natalie
    KnowBe4

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    Stephanie Dempsey

    I still find the reporting to be lacking. We're a bank and have a lot of reporting requirements when audits come around. I just had to figure out how to pull together all our training and phishing data for each employee over the past year. There was no report that met my needs. I ended up having to export the CSV data out of every training and phishing campaign to get the information I needed. Talk about time consuming for such a simple request.

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    Maddy Townsend (Edited )

    Hi Stephanie,


    That's a valid point. I've submitted a feature request on your behalf for further improvements to our reporting feature. This feature request has been sent to our development team for them to review.

    Maddy
    KnowBe4

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    Lawrence Casey

    I also find the reporting to be entirely and misses the mark for actionable information.  Take the advanced reporting group counts as an example.  If i plot a smart group count versus time, the report doesn't show actual history of membership.  I've resorted to manually tracking the count history of key groups but i shouldn't have to do that. 

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    Nathan Hix

    Hey Lawrence,

    This also sounds like a feature request. Before I submit ti though, what exact information are you trying to find from the Advanced Reporting User Count? At the moment, the report just has the raw number of users versus time.

    Nathan

    KnowBe4

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