Phish Alert Button confirmation ("are you sure...") language support.

Frank Pingaro

March 23, 2018 18:58

I need a way to modify the text in the initial pop-up after a user clicks the Phish Alert button:

I am aware that I can change the text in the subsequent pop-ups that show up *after* the user clicks "Yes" or "No," but I am about to roll this out to several thousand users in non-English speaking countries, and the Yes/No confirmation box may not be understood.  This is critical to the success of our KnowBe4 deployment.  

 

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• Official comment

  

  Douglas Freeman October 25, 2020 18:18

  Hello All, 

  I wanted to update you on this request the O365 version of the PAB now comes with the ability to add languages. You can find the documentation on that here! 

  You can check the list of languages we have to see if it's something that you'd be able to utilize. 

  I am going to keep this request open for additional input! 

   

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  Lauren Ashley March 26, 2018 13:46

  Hi Frank,

  Thank you for your suggestion regarding the Phish Alert Button pop-up. I have passed this request along to our Development Team for review. We base the majority of our product development on customer feedback, so we do appreciate your input. 

  Thanks again,

  Lauren
  KnowBe4

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  Davide Cerri April 17, 2018 09:45

  +1 for this request, which applies also to the Office 365 server-based add-in (in that case there are no yes/no buttons, but the text "Are you sure you want to report this as a phishing email?" and the "Phish Alert" button label cannot be customised).

   

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  Natalie Koly April 17, 2018 14:43

  Hi Davide,

  Thank you for the additional feedback! I've submitted another request to our development team for review. We base a lot of our new releases and features on customer ideas and requests, so we do appreciate your input.

  Thanks!

   

  Natalie
  KnowBe4

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