Ability to import domains, change default [[domain]] variable

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    Lauren Ashley

    Hi Johnny!

    Thank you for providing this feedback! Regarding adding additional domains to your account: any domain that your organization owns and controls can be added to your account. You can submit a request to our support team for additional domains to be added to your account by emailing Support@KnowBe4.com or by clicking here to submit a ticket.

    However, with that being said, the [[domain]] placeholder automatically populates the domain of whoever is receiving the email. Please see this short article for everything you need to know about How The [[Domain]] Placeholder Works

    I've submitted a feature request on your behalf for the ability to specify an account-wide domain to be spoofed whenever the [[domain]] placeholder is in use. Our Development team reviews these feature requests, and we base much of our development on customer feedback. I hope this fully addresses your request! Feel free to submit a support ticket if you have any questions!

    Thanks again!

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