Is anyone using the Phish Alert button and the Mimecast Outlook plugin?

Jacqueline Jayne

February 24, 2018 02:48

Hi Everyone,

Is anyone using the Phish Alert button and the Mimecast Outlook plugin?  

I have a few questions if you are.............

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  Natalie Koly June 04, 2018 13:54

  Hello everyone,

  I sent you each a private message to better understand any questions you may have about the Phish Alert Button. Please feel free to respond to my message, or the community post, if you have any concerns.

  Please, feel free to reach out to support and they'll be happy to answer any of your specific questions about the Phish Alert Button.

  Thank you!
  
  Natalie
  KnowBe4

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  Brian Anderson March 06, 2018 15:43

  I think we have some of the same questions. Have you received a reply from anyone?

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  Simon Rowell June 03, 2018 16:34

  I potentially am, I'm just assessing Phish Alert now. Did you get answers to your questions and how did you guys end up proceeding?

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  Kevin Arnold May 31, 2019 19:11

  I have the same question.  Anyone?

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  Andrew Cioppa September 27, 2019 19:18

  We are here, but we find mimecast keeps causing Phish Alert to load slower than outlook would like.

   

  What are your questions?

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  Kaiser U. October 02, 2019 13:46

  Hey Andrew, thanks for reaching out!

  If you are experiencing any issues while running Mimecast and the Phish Alert Button (PAB), there is a known conflict that occurs due to both add-ins using one of the same DLLs (ADXloader.dll). This is covered in Mimecast's known issues here: https://community.mimecast.com/docs/DOC-1527#jive_content_id_Third_Party_Applications_and_adxloader_Conflicts.

  If you are experiencing a delay in Outlook loading the PAB regardless of Mimecast's add-in being enabled, we can create a ticket to troubleshoot this issue further as that is a separate matter than the known conflict above. Any other issues or questions you may have outside of this statement can be discussed further in a ticket with our support team as well. You can open a new case here: https://support.knowbe4.com/hc/en-us/requests/new

  Cheers,

  Kaiser

  KnowBe4

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