Possible to close out training campaigns?

Answered

Peter Lundstedt

February 09, 2018 14:33

I'd like to close out some training campaigns where the completion shows 100% complete, but there's an amber bar next to the completion percentage still shows "In progress".  The relative completion date for these campaigns is long past.  

1

• Official comment

  

  Lauren Ashley February 09, 2018 19:44

  Hi Peter!

  Essentially when a training campaign has "relative duration" in place for the end date, the campaign will remain active because of the ongoing capability of users to be added to the training campaign (if the user is added to the group that's assigned to the campaign).

  If you want the "relative duration" training campaigns to show a completed status, you can edit the campaign and specify an end date of today, for example. This change will not cause any training notifications to be sent out to your users assuming two specifications: (1) All of the users have fully completed their training, (2) the "Enable courses to be done multiple times" option is disabled in the campaign settings. 

  I hope this helps! If you have any questions feel free to start a support ticket here. 

  Thank you!

  Lauren
  KnowBe4

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