Feature Request: Global Managed Training Campaign modifications while campaigns are in progress

Answered

Michael Karolewski

December 12, 2022 20:31

Good afternoon!  We love Global managed phishing campaigns.  We use one campaign to manage all of our customers who don't have any custom requirements.  We add/remove customers at will.  So simple to manage.  We were very excited when we heard that Global managed training was being rolled out!   We had been waiting for that day for a long, long time.

Global managed training campaigns are a great idea when you manage hundreds of customers.  However, as they function right now, we are unable to use them in a way that makes sense to us, because once a campaign starts, we cannot add or remove customers.  Because of this, they have continued to be the stuff of dreams for us, and we do not use them. 

Our suggestion is to add the ability to opt into being able to modify a global managed training campaign, even if it is just an ability to add or remove customers, once it has started.   Perhaps having a checkbox (per campaign) which turns on the ability to modify?  This could, at the same time, acknowledge an understanding that adding/removing customers, or making other changes, in an in progress global training campaign may cause reporting inaccuracies.   We are OK with this.

Thanks for your consideration.  If you have any questions, suggestions, or general feedback, please let me know.

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  Brad Armstrong December 14, 2022 20:33

  Hi Michael,

  It definitely sounds like this would be a helpful option, thanks very much for your feature request! I've submitted it to our development team for review. We base a lot of our new releases and features on customer ideas and requests. We greatly appreciate your input!

  
  Thank you!

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  Jon Walters February 16, 2023 20:09

  Thanks for suggesting this.  It's frustrating having to create a new campaign when you need to add users to a training.  I should just be able to edit the campaign and add the user group and have the campaign kick off the training for the new users automatically.

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  Rob Montemarano February 16, 2023 21:59

  Hey Jon,

  Thanks for reaching out! I certainly see how this would be a useful feature to integrate. 

  I've gone ahead and forwarded your feedback to our development team. Please feel free to check out our Change Logs to keep up-to-date with any recent releases in the meantime.

  Cheers,

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