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False Positives

Answered

William C Hester

September 02, 2017 22:11

I have Microsoft Security Essentials, Malwareytes, and Acronis Active Protection all running on my machine. After running the simulator, no matter which of the applications I have running or turned off, I always get the 2 incorrectly blocked items. I understand that you cannot offer a fix per se, but what I am curious about is what have you used that *will* run and not produce the same 2 incorrectly blocked items?

As it stands now, the software isn't much use until I can have a security solution that does not incorrectly block.

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Official comment

Lauren Ashley September 05, 2017 20:24

Hi William,

Thank you for reaching out to the community discussion board for your questions about the RanSim tool.

I have initiated a support ticket on your behalf with KnowBe4's Support Team and they will be happy to answer your questions. For future reference, you can always email support@knowbe4.com with any questions that you may have about our free tools. I apologize for the delay.

Thank You!

Lauren
KnowBe4

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