Smart Groups - AND/OR Criteria

Answered

Comments

7 comments

  • Official comment
    Avatar
    Lauren Ashley

    Hello Todd!

    Thank you for providing this insight. This feature does not currently exist, but it is something we are looking into for the next release of Smart Groups. I have submitted your feedback to our Development team to review. In the meantime, you have come up with some great alternatives, thank you for sharing!

    Comment actions Permalink
  • Avatar
    Stephen Day

    Thanks, Lauren!  I have a similar need for an "OR" condition.  Noted your comment was left in October 2017 - about 7 months ago.  Any new development as to when this feature might be available?

    0
    Comment actions Permalink
  • Avatar
    Natalie Koly

    Hi Stephen,

    Thank you for your input on this! We currently do not have a release date for this feature. However, I have submitted an additional request for this feature to our development team for their review. We base a lot of our new releases and features on customer ideas and requests, so we do appreciate your feedback!

    Thank you!

    Natalie
    KnowBe4

    0
    Comment actions Permalink
  • Avatar
    Stephen Day

    Thanks, Natalie...  You might want to tell you programmers to also add in the ability to group the criteria between the operators.  For example if you have A and B or C, does that mean (A and B) or C, or A and (B or C)?  Hence, some sort of associative grouping will also need to be included in this revision.  Right now, this is not needed since A and B and C gives the same logical results as (A and B) and C as well as A and (B and C).  But when you start mixing conjunctive (and) and disjunctive (or) operators, you'll need the grouping.  I ran into this problem with other applications, so I'm giving a "heads up"  :-)   Thanks!

    0
    Comment actions Permalink
  • Avatar
    Natalie Koly

    Hi Stephen,

    I should have mentioned in my previous response that, although we do not have an OR option, you can achieve your original goal with your tiered phishing Smart Groups by using our “any failures” option that is now available.

    If possible, could you describe a case where you needed an OR operator? We may be able to provide a work around!

    Also, thank you for the additional information regarding the inclusion of operators! Our team appreciates all of the helpful feedback.

     

    Thank you!

    Natalie
    KnowBe4

    0
    Comment actions Permalink
  • Avatar
    Stephen Day

    In this case, I did come up with a workaround process using two SGs in the campaign, thanks to a suggestion one of your support staff (Gus).

    However, here's the Beginner Phishing SG I was attempting to create:

    User must have had any failures more than 0 time in the last 4 weeks    <-- this handles existing employees with failures

    OR

    The user must have been created in the last 4 weeks  <-- this adds new employees

     

    Hope that helps!  Thanks!

    0
    Comment actions Permalink
  • Avatar
    Natalie Koly

    Hi Stephen,

    I'm happy that our support team was able to help you develop a workaround. Thank you for the example OR scenario! I will make sure to include this as part of the feature request. As always, we appreciate your feedback!

    Thanks again!

     

    Natalie
    KnowBe4

    0
    Comment actions Permalink

Please sign in to leave a comment.