Welcome Email

Answered

George Haynes

August 21, 2017 21:22

Would like to submit a feature request.

Use case scenario:
For any new employees starting in the a company, the first email they would receive from KnowBe4 is Welcome to Our Spear Phishing Awareness Program.  Email would be separate from any training and not associated to any training sessions.

Example:

 

This could be accomplished in a number of ways:

• Add the feature to part of the notifications area in the campaign.  Pre-notification of sorts
  to be sent.
• Allow a campaign to be created without a course associated with it to allow these sorts of emails to be sent.
• Or, part of the on-boarding process for new users would be to send out the Welcome email.

1

• Official comment

  

  Lauren Ashley August 22, 2017 15:05

  Hi George,

  Thanks for this request. I've submitted it to our development team for review. If they have any questions about it, they'll follow up with you.

  Thanks for taking the time to provide your input. We base a lot of our development on the feedback we receive from our customers so we do appreciate it!

  Thanks again!

  Lauren
  KnowBe4

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