Notification to users - Phishing

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    Katie Brennan (Edited )

    Hi Jes, 

    I'd love to hear how our other customers handle this. My recommendation would be to still encourage users to notify IT upon receiving potential phishing emails. A great, streamlined way to do this is to install our Phish Alert Button, where the user will be informed if the email was a simulated phishing test or a potentially real phishing email. 

    If you decide not to use the PAB, I would recommend congratulating the user for catching the email and notifying IT, and simply let them know it was a test and that they passed.

    Also, I wanted to let you know we have an active community over at Hackbusters where you may get more interaction from other customers on your post. It is located at https://discuss.hackbusters.com/

    Thanks, and happy phishing!

    Katie
    KnowBe4

     

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