Custom email to receive phishing alerts

Eric Davis

March 09, 2017 17:27

Would like to have the ability to create a custom email address that users can forward emails to that registers a phish alert.  This could be helpful for Mac users (there is no Apple Mail plugin), webmail users not using their own computer, and smartphone users where no plugin exists.

2

• Official comment

  

  Katie Brennan June 14, 2017 22:10

  Hi Eric,

  Thank for your request. I have forwarded your idea to our development team for review. We base a lot of our development on customer feedback so we appreciate your input.

  Thanks again!

  Katie
  KnowBe

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  Benjamin Shirley November 01, 2020 20:04

  This is great workaround for the missing macOS addin

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  Walter Nelson November 02, 2020 21:18

  Hi Benjamin,

  Thank you for posting to our community board. I have added you as a +1 to this feature request. We are looking for a PAB specific fix for macOS but I would like to offer up something that may work for you in the meantime. We have a separate platform called PhishER that works with the regular KnowBe4 console that has an email address you can have suspicious emails forwarded to and it will help disposition those. Here is some information on that in case you are interested. 

  Documentation - https://support.knowbe4.com/hc/en-us/articles/360010802673-PhishER-Product-Manual

  Video - https://support.knowbe4.com/hc/en-us/articles/360015134474-Video-PhishER-Inbox

  We recognize that this isn’t the solution that was requested here and our development team is still looking for ways to get the PAB to work with that configuration. I hope this helps!

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