'You've been phished' or some feedback in attachments

Answered

Wendy Voigt

February 17, 2017 21:01

I'd like to see either a link in the attachment that will go to a landing page, or a message in the attachment that provides feedback, which gives the clicker some learning. Right now they see nothing and only having the option in the macro enabled Word documents is a problem because our organization blocks macro enabled .doc documents.

It kind of defeats the purpose of training when they receive no feedback from clicking.

 

Thanks!

6

• Official comment

  

  Lauren Ashley January 09, 2018 22:35

  Hi Thomas,

  Thank you for your input! We have submitted all additional requests for this feature to our Development team for review. We do base a lot of our development on customer feedback, therefore we appreciate the requests!

  Thanks again!

  Lauren
  KnowBe4

  Comment actions Permalink
• 

  Paul Harrington March 08, 2017 09:57

  This would be really useful, especially if you have disabled macros via GPO.

  Currently the user just gets a document, and has no clue it could have been a potential virus

  1

  Comment actions Permalink
• 

  Corey Mahan May 17, 2017 01:45

  This would be ideal.

  Being able to inform users they have been phished (immediate feedback) would also reduce support requirements from other staff answering questions.

  1

  Comment actions Permalink
• 

  Thomas Freeman January 09, 2018 20:10

  This is greatly needed... a lot of people will open an attachment and not realize they failed a test.

  0

  Comment actions Permalink
• 

  Thomas Freeman April 11, 2019 19:10

  Its been over a year since the "Official Comment" when will this be done? I can't imagine it being that hard. 

  0

  Comment actions Permalink
• 

  Maddy Townsend-Hahn April 11, 2019 20:26

  Hi Thomas,

   

  We do value customer feedback and create feature requests for all the requests we get in. Those feature requests are then reviewed by our product managers and development team and are prioritized based on the highest customer demand. However, we cannot offer timelines or even guarantee that the requested features will be released.

   

  I've submitted another feature request on your behalf and if there are any updates on this feature, we'll make sure to update this thread.
  
  Thank you for being a part of our Community Board and we hope you continue to contribute as we love hearing from you!

  
  Maddy
  KnowBe4

  0

  Comment actions Permalink

Please sign in to leave a comment.