End of Support for Internet Explorer in 2022

As of January 1, 2022, we will no longer support Internet Explorer (IE) as a compatible browser for the KnowBe4 Learner Experience (LX). Existing features will continue to function in the LX but new releases may be incompatible with Internet Explorer. See below for more information about this upcoming change and how it will affect your organization.

Why is KnowBe4 Ending Support for Internet Explorer?

Microsoft announced its plans to end support for Internet Explorer on June 15, 2022. For more information, see Microsoft’s The future of Internet Explorer on Windows 10 is in Microsoft Edge article.

What is KnowBe4’s Plan?

In October 2021, users will be notified directly in the LX that Internet Explorer will no longer be supported as of January 2022.

In January 2022, KnowBe4 will no longer support Internet Explorer (IE) as a compatible browser for new features. KnowBe4 Support will no longer provide support for Internet Explorer-related issues in the LX.

What Should My Organization Do?

We recommend updating your organization’s default browser as soon as possible. For a list of our supported browsers, see our Which Browser Should I Use article.