We aim to provide the highest levels of availability and reliability for PhishER. However, scheduled maintenance is required so we can keep your platform up-to-date and secure.
For some releases, we may need to schedule additional maintenance windows to ensure you the best possible service with minimal disruption. To stay up-to-date on scheduled maintenance windows, we strongly recommend subscribing to status.knowbe4.com.
Below is our scheduled maintenance window for each instance of the platform:
| Product | Day | Time |
| PhishER | Wednesdays | 9 PM - 11 PM Eastern Standard Time (EST) |
Important:Note: Urgent maintenance will be performed as necessary. This may result in short periods of unavailability. For current system status, you can always visit status.knowbe4.com.