How to Enable PAB's Debug Mode
- Browse to the following folder:
- C:\Program Files\KnowBe4\Phish Alert (default location on 32-bit platforms)
- C:\Program Files (x86)\KnowBe4\Phish Alert (default location on 64-bit platforms)
- Give yourself Full Control permissions for the following file: app.config
- Open app.config in Notepad, change Debug field to True (the default setting is False), and then Save the file.
BEFORE
AFTER
- Open Outlook as an Administrator (Run as administrator).
- Refresh or re-open the Phish Alert directory from Step 1. You should see a file named PhishAlert<date>.log in the Phish Alert folder.
- You can send the log file to our support team (support 'at' KnowBe4.com) for assistance with troubleshooting PAB-related issues.
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