How to Enable PAB's Debug Mode

1. Browse to the following folder:
• C:\Program Files\KnowBe4\Phish Alert (default location on 32-bit platforms)
• C:\Program Files (x86)\KnowBe4\Phish Alert (default location on 64-bit platforms)
2. Give yourself Full Control permissions for the following file: app.config
3. Open app.config in Notepad, change Debug field to True (the default setting is False), and then Save the file.

BEFORE

AFTER

4. Open Outlook as an Administrator (Run as administrator).
5. Refresh or re-open the Phish Alert directory from Step 1. You should see a file named PhishAlert<date>.log in the Phish Alert folder.
6. You can send the log file to our support team (support 'at' KnowBe4.com) for assistance with troubleshooting PAB-related issues.