LMS Compatibility

Yes! If your organization has an LMS that you use for internal training, you will be able to download the SCORM files from your Store Purchases tab within your KnowBe4 account so you can load them in your LMS.

Formats Available

• SCORM 2004
  
  • 4th Edition.
  • Available for Training Modules, Video Modules, and Games.
  • Available for all ModStore Publishers.
• SCORM 1.2
  
  • Available for Training Modules, Video Modules, and Games.
  • Third-party content may not be available. ThinkHR content is not available.
• AICC (KnowBe4 content ONLY)
• xAPI (Tin Can) (KnowBe4 content ONLY)
• Mp4
  
  • Available for Video modules.
  • Available for all ModStore Publishers.

If a module is not available through the platform as a download, reach out to your Customer Success Manager. If you don't know or cannot reach your Customer Success Manager, please contact our KnowBe4 support team so we can assist you. 

Completion Settings Available

• Complete/Incomplete
• Passed/Failed
• Passed/Incomplete
• Complete/Failed

Keep in mind, though, that SCORM files will only be downloadable after you add the desired training module to your Store Purchases. You will first need to add the training module to your account and then download the SCORM files for the module. 

It is important to note that if you decide to use an internal LMS, you will not be able to track user progress in the Training area within the KnowBe4 console. If you wish to use our console to track training, you need to use our built-in LMS and training.

I Can't See My Files! 

If you are unable to see the downloadable course files beneath your Store Purchases, please submit a ticket to our Support team including the module name(s), and publishing settings that you need, and one of our support technicians will be able to assist you.

KnowBe4 and Flash

As of May 2019, new KnowBe4-published modules will only be published in HTML5. Flash will not be supported.