Adding Users or Removing Users from Groups

You can use our groups feature to phish and train specific groups of users. Using groups allows you to target a set of users with specific phishing and training campaigns based on their unique needs. To view and manage your groups, navigate to the Users tab of your KnowBe4 console.

Click the links below to navigate to a specific section of this article.

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Add Users to a Group
Remove Users from a Group
Remove All Users from a Group

Adding Users to a Group

To add a user to a group, follow the steps below:

1. Log in to your KnowBe4 console and navigate to Users > Users. 
2. From the list of users, find the user or users that you'd like to add to a group and select the check box next to each user's name. After you select at least one check box, additional options will open at the top of the page.
3. From the drop-down menu, select the group or groups that you'd like to add the selected users to.
4. Then, click Add to Groups.

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Removing Users from a Group

To remove one or more users from a group, follow the steps below:

1. Log in to your KnowBe4 account and navigate to Users > Groups. 
2. Find the group that you'd like to remove users from and click the group name.
3. In the Users section, find the user or users you'd like to remove from the group and select the check box next to each user's name. After you select at least one check box, additional options will open at the top of the page.
4. Click Remove From Group.
5. In the confirmation window that opens, click Confirm to remove the user or users from the group.
   

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Removing All Users from a Group

To remove all users from a group, follow the steps below:

1. Log in to your KnowBe4 console and navigate to Users > Groups.
2. Find the group that you'd like to remove users from. Then, click the arrow icon in the Actions column.
3. From the drop-down menu that opens, select Remove All Users
   
4. In the confirmation window that opens, click Confirm to remove all the users from this group.

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