How to add or remove users to or from groups

Adding a user to a group

To add a user to a group, enter the Users area, then check the box next to the user(s) you wish to add to any given group. Next, select the group from the drop-down list in the upper right-hand corner of the screen, then click Add selected to group. This will add those users to the group.

Users cannot be manually added to or removed from a Smart Group. Users in these groups are dynamically added and removed. To learn more about Smart Groups (Platinum/Diamond only) click here.

Adding users to a group

Removing a user from a group

If you wish to remove one or more users from a group, do the following:

Navigate to the Groups area, then click on the group name you wish to remove users from. Check the box next to one or more users you wish to remove from that group. Finally, click the Archive button which will generate a drop-down with options to remove the selected user from the group or archive the selected users from the console entirely.

An example of removing some users from a group