How to Add Users to or Remove Users from Groups

We recommend using groups to get the most out of your KnowBe4 console. Groups can be used to target users with specific phishing or training campaigns and for advanced reporting. To view and manage your groups, go to the Users tab of your KnowBe4 console. Click the links below to navigate to a specific section of this article:

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Add Users to a Group
Remove Users from a Group
Remove All Users from a Group

Add Users to a Group

Follow these steps to add users to a group:

1. From the Users tab, go to the Users subtab. 
2. In the User List, find the user or users you wish to add to a group and click the checkbox next to each name. This will open additional options at the top of the table.
3. From the options that appear, use the drop-down list to select the desired group or groups.
4. Click Add to Groups to add the selected users to the group of your choice.

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Remove Users from a Group

Follow these steps to remove one or more users from a group:

1. From the Users tab, go to the Groups subtab. 
2. Find the group to remove users from and click on the group name.
3. The group profile will open. Scroll down to the Users section. 
4. From this list, find the user or users you wish to remove from the group and click the checkbox next to each name. This will open additional options at the top of the table.
   
5. From the options that appear, click the Remove from Group button. 
6. A confirmation window will pop-up. Click Confirm to remove the user or users from this group. 

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Remove All Users from a Group

Follow these steps to remove all of the users from a group:

1. From the Users tab, go to the Groups subtab. 
2. Find the group to remove users from and click on the drop-down arrow in the Actions column.
3. Select Remove All Users
   
4. A confirmation window will appear. Click Confirm to remove all of the users from this group.

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