How to Get Started with KnowBe4 for Google Workspace

In this article, you’ll learn how to get started with KnowBe4 if your organization uses Google Workspace. This article will cover how to whitelist our mail servers, add our Phish Alert Button (PAB), enable single sign-on (SSO) for your users, and integrate our SecurityCoach product.

For more information on connecting your Google Workspace account to your KMSAT console, read the sections below.

Jump to:
Whitelisting
Setting Up the PAB
Setting Up SAML for SSO
Setting Up SecurityCoach

Whitelisting

Whitelisting KnowBe4 allows our emails to reach your users’ inboxes so your users can receive Phishing Security Tests (PSTs) and training notifications.

For more information, see the articles listed below:

• Whitelisting by IP Address in Google Workspace
• Whitelisting by Email Header in Google Workspace
  • When Should I Whitelist by Email Header?
• Whitelisting by Content Compliance in Google Workspace
• Whitelisting for Avanan in Microsoft 365 and Google Workspace
• Direct Message Injection (DMI) Configuration Guide
  • Direct Message Injection (DMI) FAQ
• How to Verify You Have Whitelisted KnowBe4 Correctly
• Whitelisting Troubleshooting

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Setting Up the PAB

The PAB allows your users to report suspicious emails to help keep your organization secure.

For more information, see the articles listed below:

• Best Practices for Phish Alert Button (PAB) Implementation
• Google Workspace Phish Alert Button Product Manual
• Gmail Phish Alert Button (PAB) Add-on Product Manual
  • How to Use Automatic Activation for the Gmail Add-on Phish Alert Button (PAB)
• Multiple Phish Alert Button Instances (Multi-PAB): Chrome/Google Workspace
• How to Whitelist the KnowBe4 Phish Alert Button (PAB) for Chrome
• FAQ: Phish Alert Button (PAB)

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Setting Up SAML for SSO

Enabling SAML for SSO will allow your users to automatically log in to KnowBe4 for their security awareness training using their Google account.

For more information, see the articles listed below:

• How Do I Enable SSO/SAML for Google Workspace?
• How to Set Up SAML Single Sign-on for the Security Awareness Training Platform

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Setting Up SecurityCoach

SecurityCoach is an add-on product for the KMSAT console, available to Platinum and Diamond subscriptions. You can use SecurityCoach to coach your users about risky activity in real time using SecurityTips.

For more information, see the articles listed below:

• SecurityCoach Product Manual
• SecurityCoach Quickstart Guide
• Google Integration Guide for SecurityCoach

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