Why Should I Install Second Chance?

If your environment supports the installation of Second Chance, this is a great tool that will prompt your users before they visit a potentially unsafe or unknown website.

The Second Chance prompt shows the user where the link will take them, and requires the user to either Continue to the website or Abort their action.

Second Chance also features the ability to:

• Use your management console to actively monitor your users' behavior after they are prompted to confirm or deny an action.
• Select up to 100 No Prompt Domains which will not trigger Second Chance. This is useful for intranet and other commonly-used websites in your organization.
• Expose Punycode domains. These domains are Unicode domains that appear to be well-known domains.
• Decode shortened or rewritten URLs. This will allow your users to know the actual destination of the link they clicked.

For a list of supported file types, visit our Installation Guide's FAQ.

See more here: Second Chance Installation Guide

How Can I Inform My Users About Second Chance?

Below is a message you can send to your users to inform them about Second Chance and why it is useful. Be sure to include the link to our Second Chance User Guide which contains a two-minute video explaining how Second Chance works.

All,

Phishing, ransomware, and other cyber attacks are on the rise. As part of our Security Awareness Training program, we have installed a tool called Second Chance in your email.

This tool will prompt you to think twice before following links in your work email. After you click a link, a message will appear displaying the link you're about to navigate to and will require that you confirm or abort your action. Analyze the link and email carefully for any red flags and, when you're ready, decide whether you should proceed or take your second chance to abort your action.

For more information about Second Chance, as well as a short, informational video, click the link below:

• End User Guide: What is Second Chance?

Second Chance will help us to keep our organization safe and defend against cyber attacks. Remember to analyze all emails you receive for red flags and always think before you click.

Thank you for your participation.