How to Download SCORM Files From Your KnowBe4 Account

Using Your Own Learning Management System?

You can download SCORM files for training modules and games under your Store Purchases area beneath the Training tab of your console.

Make sure the course that you need a SCORM file for has been added to your Store Purchases from the ModStore. If you're unsure of how to add items to your Store Purchases, click here to learn how.

NOTE: If you do not see any files available for download for a particular training module or game, please contact your Customer Success Manager for assistance. If you're unsure who your Customer Success Manager is, contact Support.

How to Download SCORM Files

To download SCORM files, click on the desired training module or course beneath the Training-->Store Purchases tab of your console. 

Store Purchases Interface

Next, find the SCORM file format you need beneath the "Module Downloads" list towards the bottom of the page, then click the "Download" button to the right of the desired file.

Download Required SCORM Files

Still need assistance? Contact your Customer Success Manager or Support for help.