Whitelisting in AppRiver

If you're utilizing AppRiver's SpamLab spam filtering, you can whitelist KnowBe4 to allow our simulated phishing test emails and training notifications through to your end users. Below are steps you should follow:

1. First, log onto the AppRiver Admin Center.

2. Select Filters --> IP Addresses

3. Under Allowed IP Addresses, add the following IP addresses:

• 192.254.121.248

• 23.21.109.197

• 23.21.109.212

Note: Allowing an IP address will make each message originating from it to bypass all filtering checks except for virus filtering.

4. Click Save.